/* ============================================================
   IMPLATEC - Páginas de soporte
   (Centro de ayuda · Política de envío · Devoluciones · Libro de
   Reclamaciones). Misma cabecera y misma columna lateral en las cuatro,
   para que se lean como una sección y no como cuatro páginas sueltas.
   ============================================================ */

.sp { padding: 118px 0 70px; background: var(--bg-white); }

.sp__cab { margin-bottom: 2rem; }
.sp__cab h1 { font-size: clamp(1.7rem, 3vw, 2.4rem); color: var(--secondary); margin: 0.2rem 0 0.4rem; }
.sp__cab p { color: var(--text-medium); max-width: 60ch; line-height: 1.6; }
.sp__cab small { color: var(--text-light); font-size: 0.82rem; }

.sp__layout {
    display: grid;
    grid-template-columns: 250px minmax(0, 1fr);
    gap: 2.6rem;
    align-items: start;
}

/* ---- Lateral: las páginas de soporte ---------------------------- */
.sp__lateral { position: sticky; top: 96px; display: grid; gap: 18px; }
.sp__nav {
    display: grid;
    gap: 6px;
    padding: 10px;
    background: var(--bg-light);
    border: 1px solid #E3EAF3;
    border-radius: var(--radius-md);
}
.sp__nav a {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 11px 14px;
    border-radius: var(--radius-sm);
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--text-dark);
    text-decoration: none;
}
.sp__nav a i { width: 18px; text-align: center; color: var(--primary); }
.sp__nav a:hover { background: #fff; }
.sp__nav a.is-on { background: #fff; color: var(--primary); box-shadow: var(--shadow-sm); }

.sp__ayuda {
    padding: 18px;
    border: 1px solid #E3EAF3;
    border-radius: var(--radius-md);
    font-size: 0.86rem;
    color: var(--text-medium);
}
.sp__ayuda b { display: block; color: var(--secondary); margin-bottom: 6px; }
.sp__ayuda p { margin: 0 0 12px; line-height: 1.5; }
.sp__ayuda a {
    display: inline-flex; align-items: center; gap: 8px;
    padding: 9px 14px; border-radius: 999px;
    background: #25D366; color: #fff; font-weight: 700; font-size: 0.84rem; text-decoration: none;
}
.sp__ayuda a[hidden] { display: none; }

/* ---- Contenido ----------------------------------------------------- */
.sp__main { max-width: 860px; }
.sp__sec { padding: 0 0 2.2rem; margin-bottom: 2.2rem; border-bottom: 1px solid #E3EAF3; scroll-margin-top: 96px; }
.sp__sec:last-child { border-bottom: 0; }
.sp__sec h2 {
    position: relative; margin: 0 0 1rem; padding-left: 16px;
    font-size: 1.3rem; color: var(--secondary);
}
.sp__sec h2::before {
    content: ''; position: absolute; left: 0; top: 4px; bottom: 4px; width: 4px;
    border-radius: 4px; background: var(--primary);
}
.sp__sec h3 { font-size: 1rem; color: var(--secondary); margin: 1.2rem 0 0.5rem; }
.sp__sec p, .sp__sec li { color: var(--text-dark); line-height: 1.7; }
.sp__sec p { margin: 0 0 0.9rem; }
.sp__sec ul, .sp__sec ol { margin: 0 0 1rem 1.3rem; }
.sp__sec li { margin-bottom: 0.35rem; }
.sp__nota {
    padding: 14px 16px; border-radius: 10px; margin: 1rem 0;
    background: var(--bg-light); border: 1px solid #E3EAF3; font-size: 0.9rem; color: var(--text-medium);
}
.sp__nota--aviso { background: #FFF8E6; border-color: #F4D88A; color: #7A5A00; }
.sp__nota i { color: var(--primary); margin-right: 6px; }

/* Tarjetas de acceso rápido (Centro de ayuda) */
.sp__cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 14px; margin-bottom: 0.5rem; }
.sp__card {
    display: grid; gap: 6px; padding: 18px;
    border: 1px solid #E3EAF3; border-radius: var(--radius-md);
    text-decoration: none; color: var(--text-dark);
    transition: box-shadow 0.2s, transform 0.2s;
}
.sp__card:hover { box-shadow: var(--shadow-md); transform: translateY(-2px); }
.sp__card i { font-size: 1.4rem; color: var(--primary); }
.sp__card b { color: var(--secondary); }
.sp__card small { color: var(--text-medium); line-height: 1.4; }

/* Acordeón de preguntas */
.faq { border: 1px solid #E3EAF3; border-radius: var(--radius-md); overflow: hidden; }
.faq details { border-bottom: 1px solid #E3EAF3; }
.faq details:last-child { border-bottom: 0; }
.faq summary {
    cursor: pointer; padding: 14px 18px; font-weight: 600; color: var(--secondary);
    list-style: none; display: flex; justify-content: space-between; align-items: center; gap: 12px;
}
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: '\f078'; font-family: 'Font Awesome 6 Free'; font-weight: 900; font-size: 0.7rem; color: var(--text-light); transition: transform 0.2s; }
.faq details[open] summary::after { transform: rotate(180deg); }
.faq details[open] summary { background: var(--bg-light); }
.faq .faq__body { padding: 4px 18px 16px; color: var(--text-dark); line-height: 1.7; font-size: 0.94rem; }
.faq .faq__body p:last-child { margin-bottom: 0; }

/* Tabla (tarifas de envío) */
.sp__tabla { width: 100%; border-collapse: collapse; font-size: 0.92rem; margin: 0.5rem 0 1rem; }
.sp__tabla th, .sp__tabla td { padding: 10px 12px; border-bottom: 1px solid #E3EAF3; text-align: left; }
.sp__tabla th { background: var(--bg-light); color: var(--secondary); font-weight: 700; font-size: 0.82rem; text-transform: uppercase; letter-spacing: 0.04em; }
.sp__tabla td:last-child, .sp__tabla th:last-child { text-align: right; white-space: nowrap; }
.sp__tablawrap { overflow-x: auto; }

/* Pasos (devoluciones) */
.sp__pasos { display: grid; gap: 12px; counter-reset: paso; margin-bottom: 1rem; }
.sp__paso { display: grid; grid-template-columns: 40px 1fr; gap: 14px; align-items: start; padding: 14px 16px; border: 1px solid #E3EAF3; border-radius: var(--radius-md); }
.sp__paso::before {
    counter-increment: paso; content: counter(paso);
    width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center;
    background: var(--primary); color: #fff; font-weight: 800;
}
.sp__paso b { display: block; color: var(--secondary); margin-bottom: 2px; }
.sp__paso p { margin: 0; font-size: 0.92rem; }

/* ---- Formulario (Libro de Reclamaciones) --------------------------- */
.lr__empresa {
    display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 12px;
    padding: 16px 18px; margin-bottom: 1.5rem;
    background: var(--bg-light); border: 1px solid #E3EAF3; border-radius: var(--radius-md); font-size: 0.9rem;
}
.lr__empresa small { display: block; color: var(--text-light); font-size: 0.74rem; text-transform: uppercase; letter-spacing: 0.05em; }
.lr__empresa b { color: var(--secondary); }

.lr form fieldset { border: 1px solid #E3EAF3; border-radius: var(--radius-md); padding: 18px 20px 6px; margin: 0 0 1.4rem; }
.lr form legend { padding: 0 8px; font-weight: 700; color: var(--secondary); }
.lr .grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
.lr .campo { display: grid; gap: 6px; margin-bottom: 14px; }
.lr .campo label { font-size: 0.84rem; font-weight: 600; color: var(--text-dark); }
.lr .campo input, .lr .campo select, .lr .campo textarea {
    padding: 11px 12px; border: 1px solid var(--border); border-radius: 8px;
    font: inherit; font-size: 0.94rem; color: var(--text-dark); background: #fff;
}
.lr .campo input:focus, .lr .campo select:focus, .lr .campo textarea:focus { outline: none; border-color: var(--primary); box-shadow: 0 0 0 3px rgba(27,95,217,0.12); }
.lr .campo textarea { min-height: 110px; resize: vertical; }
.lr .campo small { color: var(--text-light); font-size: 0.78rem; }
.lr .tipo { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-bottom: 14px; }
.lr .tipo label {
    display: grid; gap: 4px; padding: 14px 16px; cursor: pointer;
    border: 2px solid #E3EAF3; border-radius: var(--radius-md);
}
.lr .tipo label:has(input:checked) { border-color: var(--primary); background: #F2F7FF; }
.lr .tipo input { position: absolute; opacity: 0; }
.lr .tipo b { color: var(--secondary); }
.lr .tipo small { color: var(--text-medium); font-size: 0.82rem; line-height: 1.4; }
.lr .acepto { display: flex; gap: 10px; align-items: flex-start; font-size: 0.88rem; color: var(--text-medium); margin-bottom: 1.2rem; }
.lr .acepto input { margin-top: 4px; }
.lr__ok {
    padding: 24px; border-radius: var(--radius-md); background: #EEFBF5; border: 1px solid #BFE9D4;
}
.lr__ok h3 { color: #0B6B3A; margin: 0 0 8px; }
.lr__ok b.num { font-size: 1.6rem; color: var(--secondary); display: block; margin: 6px 0; }
.lr__ok p { margin: 0 0 6px; color: var(--text-dark); }
.lr__ok .btn { margin-top: 10px; }

@media (max-width: 860px) {
    .sp { padding-top: 100px; }
    .sp__layout { grid-template-columns: 1fr; }
    .sp__lateral { position: static; }
    .sp__nav { grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); }
    .sp__ayuda { display: none; }
    .lr .grid2, .lr .tipo { grid-template-columns: 1fr; }
}
@media print {
    .header, .topbar, .footer, .sp__lateral, .skip-link { display: none !important; }
    .sp { padding: 0; }
    .sp__layout { grid-template-columns: 1fr; }
}